Privacy Policy

1. Introduction

Dekta Trading ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping and billing addresses.
• Payment Information: We do not store payment card details. All payments are processed through secure third-party providers.
• Order Information: Products purchased, order history, and preferences.
• Technical Data: IP address, browser type, device information, and cookies.

3. How We Use Your Information

• Process and fulfill your orders
• Communicate with you about your orders and account
• Send promotional emails and newsletters (with your consent)
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure security

4. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookies through your browser settings.

5. Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers (shipping companies, payment processors) solely to fulfill your orders.

6. Your Rights

You have the right to access, correct, or delete your personal information. Contact us at sales@dektatrading.co.za to exercise these rights.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at sales@dektatrading.co.za.